FAQ´s

Q. Why should I download this app for my kid?

A. The Ben & Bella App series is developed on the pedagogical principle of learning. You can listen to the original story featuring the loveable Ben and Bella characters by scanning the story icon or sing and dance along to the catchy song behind the song icon.

Q. On which devices does the Ben & Bella - AR work?

A. Ben & Bella - AR can be played on the iPad, iPhone & Android devices.

Q. If I have an issue with the application where can I go for help?

A. Any issue faced by you while playing the app on your device you can simply write your query and email it to benandbella@witsindia.com. And we will provide you with a solution immediately.

Q. Where can I download it from?

A. You can download Ben & Bella from the iTunes store or from the following link: https://itunes.apple.com/app/id1124372872
It can also be downloaded from Google Play store for Android devices: https://play.google.com/store/apps/details?id=com.witsindia.benandbellaar&hl=en

Q. How much does the app cost?

A. The app is free on iTune Store & Google Play Store.

Q. Which OS version do I need for this App?

A. iPad & iPhone: iOS 9.0 & above.
Android: 4.4 & above.

Q. How big is the download file?

A. The download file is approx. 72MB for Android & 140MB for iOS.

Q. Who developed the Ben & Bella – Treasure Box

A. WITS Interactive Pvt. Ltd. has developed this application. You can learn more about us from our website www.witsindia.com

Q. Is Ben & Bella – Treasure Box localized in any other language other than English?

A. No. Ben & Bella – Treasure Box is only in English.

Q. How do I give you feedback/ideas on how the app can be improved?

A. We'd love to hear from you if you have suggestions on how we can improve the app or even complaints. We take all feedback very seriously. You can write to us at benandbella@witsindia.com and we will do our best to improvise and make changes if necessary.

Q. How do I remove the Application from my device?

A. iOS devices - In order to remove the app from your device, simply hold down the Guardian icon on your iPhone or iPad touch. When the icon begins to 'shake' tap the delete icon. For deleting the app from your iTunes account, simply highlight the app with the cursor and press the 'delete' key.

Android devices - Visit your device's Settings menu > Apps or Application manager (this may differ depending on your device). Touch the app you’d like to uninstall. Select Uninstall.

CONTACT US

Write to us: benandbella@witsindia.com